100% of emergency calls are not answered within a reasonable time
Our Solution
HelpE is a software solution designd for service call centers.
using our virtual voice digital agent, HelpE makes sure you are always online to take a call, in any language, and automatically executes actions, scheduling and charging tasks, whenever your agents are unable to take the call.
HelpE can Easily Installed and integrate with your existing systems, instantly boosting your call centers ROI'S
HelpE supports your selected PBX, CRM and hardware out-of-the-box, allowing you to easily integrate to HelpE through our API.
HelpE is HIPPA & GDPR compliant by design, allowing redundancy and hosted on both your aloud and on-prem systems.
ABOUT US
HelpE has developed a portfolio of products that are intended for the world of telephone service - emergency calls and the world of administrative call management.
HelpE products make use of a variety of technologies for processing and understanding language, along with Activating artificial intelligence and answering around the clock, in a variety of languages, to improve the customer service experience.
The company's products interface with the customer's systems, and enable a full response to the customer and complete documentation in the client's systems for performing the various operations (opening payment reading, making an appointment with a representative, etc.)
The system operates at the MDA service center from July 2023.
Increased the availability to the call center by over 230%. Reduced the response time by 99.9% and resulted in a savings of 33% in KA
33%
savings of 33% in KA
230%
Increased the availability to the call center by over 230%
99%
Reduced the response time by 99%
OUR TEAM
Accomplished entrepreneurs with years of experience working together. Background in Emergency, Call Center, Tech and Data.
Oren Blustein
CEO
Ido Rosenblat
COO
Etan Hayik
CTO
Or Dushi
Chief Architect